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Case Study – Dentists

Promoting dentists on social media can prove to be a challenge.  That isn’t because of the subject matter or the nature of the work, but because in a way, dental practices themselves are prime candidates for social media that there is a substantial amount of competition.  Dentistry is a perfect candidate for social media marketing – everyone needs one, it is a high-value service, and the target audience (frequent dental users) is frequently online. 

There are some key areas where dentists must take special care in their social media engagements, and these areas can make marketing online for dentists a bit of a challenge.  From this perspective, there are two main areas to control:  Patient-centric considerations and the promotional content itself.  Details into these areas are elaborated further below.

Patient-centric areas to control

  • Confidentiality: As for all healthcare professionals, dentists are bound by strict patient confidentiality and privacy regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States.  Explicit consent is required for sharing any patient-related information or images.  The social media promoter must ensure that all content is fully neutral when it comes to identifying information or data points.  In this case, customer testimonials are tricky, and generally not a commonly-used theme .  In the same way, dental-related topics are not as easily shareable.  Creating content that users want to engage with is, in this case, more challenging.
  • Credibility:  Building credibility on social media goes hand in hand with building trust on the part of prospective customers or patients.  With established trust in their dentist’s expertise and professionalism, any messaging that follows will be better-received.  Dentistry-related content must be first oriented around education, and informing the audience of tips to improve health and increase prevention is key.

Content-specific areas to control

  • Visual Content:  Unlike some industries that can easily share visually appealing content, dental procedures may not be visually appealing or suitable for all audiences.  People may be uncomfortable seeing images or videos of dental treatments.  The good news for dentists is that happy and clean smiles are attractive for any marketing effort, and are of unique relevance to dentists.  Images should leverage this association as much as possible.
  • Regulatory Compliance:  Similar to other healthcare professions, dentists adhere to advertising and marketing regulations specific to healthcare.  While specific regulations vary by location, they are universally restrictive, limiting content development to topics of general health interest, with mainly an educational motivation.
  • Extreme cases:  As dentists are all-too-well aware, many patients have some anxiety when coming to the dentist’s office.  Promoting dentistry on social media can unintentionally trigger fear or anxiety in potential patients.  Sensitivity is paramount when it comes to technical terms, diagrams, pictures and descriptive text.

The fact remains that many dentists do not have the time or expertise to effectively manage social media accounts or create compelling content.  A dentist can, however, undertake a basic campaign without too much difficulty.  Some tasks can be allocated to clinic administrative staff.  Otherwise, many dentists rely on marketing professionals or agencies, but these can be costly.

Despite these challenges, some dentists have successfully leveraged social media to promote their practices by focusing on educational content, community engagement, testimonials (with patient consent), and by highlighting their expertise and commitment to patient care.  With regular and consistent care – similar to the advice that dentists give their patients – building a strong online presence for a dental practice can be done, and at the same time can provide value to the audience.

Dentists who have succeeded in social media promotion have employed strategies which are categorized into a few key areas, as described below.

Educational Content

  • Educational Content – includes sharing informative content related to oral health.  This type of content can include tips for maintaining healthy teeth, information about different dental procedures, or explanations of common dental problems or symptoms.  In this way, the dentist is being positioned as authoritative, but at the same time, building rapport and trust with the audience, being seen to put the patients’ needs as number one priority. 
  • Visual content – as mentioned above, dentistry can take advantage of the attractive lure of bright and beautiful smiles.  Before-and-After Photos (with Consent or taken from other marketing sources which are approved by the source) can highlight results of dental treatments.
  • Free Q&A Sessions – gives patients and practitioners a chance to get to know each other prior to scheduling a treatment or check-up appointment. 
  • Multimedia content – education videos can be turned into short videos. 

Audience Connection

  • Community Engagement – dental care presentations can be given at schools or senior citizens organizations, or by participating in or sponsoring events, supporting charitable causes, or sharing local news and stories.  This type of activity is good for directly networking with potential patients, and also makes for great content to share on all social media channels.  Use location-based hashtags to connect with local residents.
  • Interactive Content – best used after a large audience has been developed, to encourage interaction through polls, quizzes, and questions.  For example, you could ask followers about their oral health habits or dental trivia questions.
  • Quick response – responses to online comments and messages is key to building trust and rapport.  The dentist or someone on staff should actively monitor social media channels for quick responses.  This responsiveness also demonstrates a commitment to patient care.

Focused Promotional Efforts

  • Promotions and Special Offers can be used sparingly.  The dentist would not want to appear as too much of a salesman.  Occasionally the practice can offer promotions or discounts on dental services through social media, which also enables further engagement and interaction with the audience. 
  • Collaborate with other local businesses or influencers to expand your reach.  For example, partner with a local gym to promote overall health or collaborate with a beauty salon for a smile makeover package.
  • Patient Referral Program:  Encourage existing patients to refer friends and family by offering incentives or discounts for successful referrals.

Consistent efforts will show benefits over time.  Monitoring of social channels and tracking the results will reveal optimal themes that strike a positive note with the audience.  From there, social media efforts will become more efficient (and easier to post) over time. 

Case Study – Drop Shipping and Affiliates

Monetizing your online presence is a way to not only generate further income, but through commercialization, you also help to highlight your presence as a legitimate business activity.  If you are making money from your site, that means you have a bank account and are implicitly gaining the trust and acceptance of other people.  This status is a signal in the minds of your potential customers that you must be “ok”. 

There are clearly limitations to this approach (you wouldn’t want to be advertising casino or illicit viewing – being associated with these advertisers would give your business a negative view by your customers, unless that is your business). 

Drop shipping and affiliates can be effective ways to generate income as well as generating online views and expanding your audience.  They are separate activities which will be described in further detail below, however as monetization efforts to expand your online revenue, these activities go together well. 

Drop shipping to Expand Product Sales

The steps to getting started in drop shipping are straightforward.  The main focus to start is on what types of products would complement your existing business activities, and to find the supplier/partner. 

Can you find a niche product?  If there is something you can sell that is hard to find but that your audience would find interesting, or which is highly unique or innovative, these characteristics provide a good entry point for a drop shipped offer.  Select a specific niche or product category to focus on, and rather than thinking about macro analysis or product trends (as is recommended by so many drop-shipping startup manuals), orient your product decisioning around which one can you build a story around, and which one complements your existing approach to social media marketing.  This consideration will go much farther in helping you find a niche in which you have a driving interest, rather than mere academic considerations about market sizing and potential.

Finding reliable suppliers who offer dropshipping services is key.  Popular platforms for finding suppliers include AliExpress, SaleHoo, and Oberlo (integrated with Shopify).  These and other similar platforms provide their own instructions and account management guidance, and that will not be covered here in detail.  In addition to establishing the supplier relationship, you will also need to set up a secure and efficient payment processing system.  Fortunately you do not need to rely solely on PayPal.  Other systems that are gaining broad acceptance include Stripe and Square.  Automate every step of the process as much as you can.

With respect to your own platform management, you can help to optimize product listings with clear descriptions, high-quality images, and competitive pricing. Consider offering unique value propositions like bundled products or exclusive deals.

When it comes to marketing and promotion, the key is to integrate the drop ship order form link into your existing communication.  Your marketing strategy will need to be modified to drive traffic to your drop ship product page, and you may use a combination of paid advertising (Google Ads, Facebook Ads), social media marketing, email marketing, content marketing, and influencer partnerships.  These are likely already part of your business marketing efforts. 

To integrate the drop ship offer, use a combination of both direct appeals and more subtle/indirect appeals.  In this case, that is to say, advertise your product directly on occasion, but otherwise, slip the link into the posting with only a subtle reference, ie., without featuring it.  That is enough to remind customers that you have a product offer for them to consider, but without keeping it front and center.  Keep your regular content focused on audience engagement and expansion, providing good quality content on topics relevant for your business. 

Drop shipping also requires an operational aspect, which is in the form of customer service.  Your business brand and reputation are now in part associated with the product you are promoting.  Provide excellent customer service to build trust and credibility, and respond promptly to customer inquiries, address concerns, and process orders efficiently.

As you gain experience and see growth, expand the scale of your product sales operation.  Invest in more expansive marketing efforts, and explore additional sales channels (e.g., Amazon, eBay) to help grow your dropshipping business.

There are also regulatory and compliance considerations you will need to make, however those are not addressed here, as they are unique to your product sales, what sort of business license you have, and of course, location/geography. 

Affiliate Marketing to Monetize your Audience

Making money through affiliate marketing on your website involves promoting products or services from other companies and earning a commission for each sale or action generated through your referral.  

Similar to the drop shipping approach (where you are selling your chosen product or products directly with the support of a back-end supplier), with affiliate marketing you will still need to choose a niche or topic that aligns with your website’s content and target audience. This will make it easier to find relevant affiliate programs and products to promote.

Integrate into your website or social media platforms relevant content which is valuable to consumers of the chosen niche area.  Your regular social media marketing efforts can include blog posts, product reviews, tutorials, and guides to attract and retain visitors – as you would do, with or without an affiliate monetization strategy.  The difference is in the focus or emphasis of your content.  Will you optimize to expand your affiliate-sourced revenue, or keep that as a side activity?

Reputable affiliate programs are not difficult to find, and include networks like Amazon Associates, ShareASale, CJ Affiliate, and ClickBank.  Sign up for the affiliate programs you’ve identified, and provide information about your website and how you plan to promote the products or services.  Some programs have specific requirements for approval.  There will also be requirements to include unique affiliate tracking links for the products or services you want to promote.  These links are how the affiliate program tracks sales or actions generated through your referrals.

Incorporate affiliate links naturally within your published content . Avoid overloading your content with links, as this can deter readers.  Instead, place links where they are relevant and provide value to your audience.  Be transparent with your audience by disclosing that you use affiliate links. This transparency builds trust with your readers.  Beyond your website, you can integrate affiliate promotion on social media, email newsletters, and other relevant platforms. Be cautious not to spam or excessively promote products.

If you see potential in growing the affiliate revenue stream, continue diversifying your product offer and sign up for multiple affiliate programs.  Other monetization opportunities may emerge, such as sponsored content or selling your own products or services.

Success in drop shipping and affiliate marketing takes time and effort, similarly to the time it takes to build your social media audience.  The foundation to a successful monetization strategy remains the same as to your core business activities:  build trust with your audience and providing genuine, valuable content.  Be patient and continuously refine your strategy as you learn more about what works for your specific niche and audience.

Piling Up the Leads – Pet Boarding & Grooming Services

Content Savants has had loads of success in bringing an audience to online marketing of pet boarding and grooming services.  This one area has, for key customer, generates nearly 10 active social media interactions per day, turning into positive leads for the local business.

High-quality content has been key to this strategy, developing articles which are relevant to pet owners and pet-related businesses alike.  The great thing about this focus area is that it is a fun line of work to be involved in.  After all, who doesn’t like pets!?  (There are some out there, perhaps, but this site is not for them!).

From our experience in this area, successfully marketing a pet boarding and grooming business requires a combination of effective strategies tailored to the specific location.  Pet services is highly localized, which makes a well-developed strategy highly effective.  We are not competing against global brands.  And because few businesses make a concerted effort to market their services online, we are barely competing with other boarding services. 

Cultivation of the target audience over time is key to this strategy.  Putting out content with well-devised keywords, targeting not just major cities, but also colloquial names and references to the community are essential. 

Strategies for Pet Boarding Social Media Outreach

When it comes to developing a comprehensive social media strategy, there are some key lessons that we have learned along the way, and are summarizing here:

  • Define the Unique Selling Proposition (USP):  Pet boarding could be considered a commodity service, ie., put the dog in the kennel and make sure Fido gets fed.  There is potentially so much more beyond that.  It’s not the dog that chooses the location, but the owners.  It is important to understand what can set your pet boarding and grooming business apart from competitors.  Is it your experienced staff, top-notch facilities, unique services, or a commitment to pet safety and comfort? Your USP should be central to your marketing message.
  • Create an Attractive Identity:  While a small business is usually not concerned about branding (there’s only one location), the fact is, when friends of dog owners ask what they do with their pets when they go on vacation, there will be a response.  You want your customers to proudly tell other people that “we send our dogs to THIS location, they do a great job and we are happy with their service”.  That is the best advertisement a business can get.  It is made possible by good service, but is complemented by a marketing image that makes people want to be associated with your location.  Develop a strong identity with a memorable name, logo, and tagline.  Ensure that your branding communicates trust, care, and professionalism, which are crucial in the pet care industry.
  • Build a Professional Website:  Most of your media contact will be through Facebook or the many other similar platforms.  The website, however, is often where the transaction begins – location of business, opening hours, services, and the graphics/photos of your business location which gives customers a sense of comfort in your facility’s quality and cleanliness.  Make sure the site is user-friendly, mobile-responsive, and includes essential information like services, pricing, booking options, and customer testimonials.
  • Become a Social Media Content Master:  Churning out good quality content on a frequent and regular basis is key.  Utilize platforms like Facebook, Instagram, and Twitter to showcase your services, share adorable pet photos, post informative content, and engage with your audience. Visual content is particularly effective in this industry.
  • Make it Personal:  Online reviews go a long way toward optimizing your reputation.  Encourage satisfied customers to leave positive reviews on websites like Google My Business, Yelp, and social media. Address any negative feedback professionally and promptly.  Another way to make it personal is to engage in community events.  Participate in or sponsor local pet-related events, such as adoption drives, pet expos, or charity fundraisers. It’s a great way to get exposure and show your commitment to the community.
  • Local SEO:  Beyond the pure marketing aspects, SEO is essential.  In this case, the SEO effort is more focused on optimizing your website to ensure it appears in local search results. This includes setting up a Google My Business profile, using relevant keywords, and obtaining backlinks from local websites.
  • Monitoring and Adaptation is Always Key:  Continuously monitor the performance of your marketing efforts. Use tools like Google Analytics and social media insights to track the effectiveness of your campaigns and adjust your strategies accordingly.

Effective marketing is an ongoing process, and it may take some time to see significant results.  Building trust with pet owners and creating a strong reputation within your community is essential for long-term success in the pet boarding and grooming industry.

Advanced SMM – Self-Publishing

After you have mastered the process (and the art – but mainly it’s a process) of regularly posting content online to highlight your business and offers, bring your game to the next level by writing a book related to your business. 

Later in this article we’ll highlight some good reasons for doing this, but to start, let’s dive straight into the process, starting from scratch.

There are several angles you could take

If you’re staring at a blank sheet of paper, that’s great.  You’ve started.  To be fair, you get nothing for starting, but at least you’ve gone that far, compared to the millions of people with a business to advertise, but who have not even taken that step. 

So what’s the next step?  Are you committed or just dabbling in the idea?  For now, it doesn’t matter.  Let’s get started.

As the header above says, there are a few angles you can take.  Be less concerned at this stage about what you think will sell, and more focused on what it will take for you to see the project to completion.  Look inside your mind, what do you have to say to your audience?  What do you want them to know?  Here are some possible approaches:

A How-to book:  Whatever you sell, if it’s a product or service, customers will get the maximum benefit if they know how to use it.  Let’s take an example:  if you are selling drones, it would be helpful to your customers if you could bring together a manual (and there are plenty of examples already to follow) on drone flying.  You may cover topics such as regulatory/licensing for industrial applications, as well as getting started as a first-time hobbyist.  What are the steps to get started?  What are the expense considerations?  How do drones work, and what are the different types of aircraft that can be purchased?  These topics are bullseye for a “how-to” manual on drone piloting.

Let’s take another example, something not so inuitively linked to the drone market, such as art.  Do you sell art online?  What would be the purpose of a how-to manual?  There are many different angles to cover.  We only need to expand on one thought and narrow another – exand on the idea of what goes into a “how-to” book, and narrow the focus on the type of audience.  Here are two examples:  1) how to enter the market of art collecting as a hobbyist, and 2) how to appreciate the world of art as a beginner. 

You could write about more advanced topics such as starting a business as an online art trader, but that would put you into the “training” or “coaching” category.  The goal here would be to bring in more customers, and to do that by expanding the universe of possibilities to early-stage hobbyists and potentially future collectors.  In this way, the content of the book is well-aligned to the goals of online marketing – ie., drive more sales.

Personal account of your experience:  Rather than writing on the ways and processes of trading art online, you can give your customers a personal account of your work and experience.  You are still aligned to your busines goals of increasing online sales, but with this approach, the aim is to convey passion and fun (or whatever emotions you choose) by using your own story as an example.  Similarly with the drone example above, you can provide some background about the industry, how you got involved, and what are the possibilities for the future of the industry and its growth.  As a personal account of your journey, you can tell your customers where you plan to take the business in the future, and use that to describe the many ways that drone technology can help different businesses or industries. 

Customer stories and how someone can add value:  Opposite to writing a personal account, a third-person account of the industry itself and how companies are using drone technology to add value would give you an ideal platform to further sell your products and to establish credibility with prospective customers.  From an art trader’s view, describing different categories of art, and which are growing or falling in popularity would establish you as an authority on the topic. 

Start with a process

Is your page still blank?  At this point, you begin to develop a list of bullet points about the topic you choose, and most importantly, areas of this topic which fascinate you.  As mentioned earlier, the key to success is to leverage what interests you.  Writing about your own fascination and passion will keep the keys clicking over the long haul.

But you may already have some content in the form of blogs and other social media channels.  Start with these:

Take an inventory of your existing content:  What blogs have been the most popular so far?  What content is open for further disussion?  Which content pieces can you expand upon and write further? 

Organize it into an outline, and fill in the gaps:  Start with a draft outline of what you think a comprehensive book on the topic should cover.  There will be time to revise the outline later, but start with your first impression.  More ideas will come to mind.  Use this outline as the basis of further work (and of future social media content).  The key here is to begin identifying the gaps – areas where you do not yet have content, and areas where you may need to research further to supplement your current knowledge base. 

Dual-use blogs and book content:  As mentioned above, based on the gaps you have identified, you can begin to generate content for a book from the periodic content you publish on social media.  As your repertoire of writings/videos/images/postings expands, you also have the dual benefit of getting online engagement over this content, which can direct your future efforts – ie., focus more on what people what, and at the same time, drum up some interest among your followers on the topic.  See what your audience reacts to.  When your book is complete, these will be your most likely first customers.

Focus on the process

The previous heading was about starting with a process.  Any process will be sufficient if it helps to push along the creative development process.

Now you can focus on the process of production until completion.

How much content can you write?  A “book” can be whatever you want it to be, but make it minimally credible.  Few books are shorter than 50 pages (and in this range, we see short stories, novelettes, white papers, reference books and feature articles).  A good minimal target is 60,000 words or 100 pages.  That’s around 40 good quality blogs on the topics of your outline.  How long does it take you to write a blog of 1,500 words?  Do you write fast, maybe two hours’ worth?  How much research will you have to undertake?  How quickly would you be able to finish the first draft of the project?  How much time each week can you set aside for writing?

With these numbers at hand, you can extrapolate a reasonable expectation of the time it will take you to complete the journey (at least the first draft).

Will the book generate income for you, or serve as an advertisement?  This question is less about the writing process and more about the marketing efforts.  If you are confident of your timeline projection and the ability to finish the work according to schedule, tease your audience.  Let them know that a book is on the way, and offer a discount for pre-sales. 

Difference between blogging and book writing

While you can overlap the efforts of book writing and blogging, there are some difference to keep in mind, which will impact the style of writing, and the modifications needed to turn blogs into books.

Format and Length:  Blogs are typically 10-minute reads, and should stand on their own.  Blogs converted to book format will need editing, to fit into the context of the book.  Capturing the reader’s attention is key to maintaining their interest.  Foreshadowing of future topics as they relate to the current chapter of the book is a style that will require some adjustment to the individual blogs.

Purpose and Audience:  Ensure consistency in your audience profile.  Blogs are often written for a general online audience, but your book will need to be consistent in the type of readers (and their assumed level of knowledge on the topic). 

Monetization:  Bloggers can monetize content through advertising, affiliate marketing, sponsored posts, and direct sales.  Book monetization can come directly from book sales, but can also be written as an advertising piece for more sophisticated customers.  A book can also be a springboard for more intensive engagements with an extended audience, e.g., speaking engagements, interviews as a subject matter expert, or further advancement of your resume as an industry authority.

Writing Style and Structure:  While blogs are typically more conversational in style, they can both take on whatever tone in which you feel more comfortable writing.  For a blog, you can keep the content engaging, with short paragraphs and more frequent use of images, links, and subheadings for easy scanning.  Books require a more formal and structured writing style, with a clear beginning, middle, and end.

Blogging and book may have typical differences in terms of format, purpose, audience, publishing, frequency, monetization, and writing style, but the core content – the part that takes the most time to write – can and should be used for both channels. 

Why undertake this effort?

As noted above, the value-added benefit to this effort is leveraging your existing content.  A book can also increase your credibility among customers and establish you as a leader in your line of work. 

Along with that benefit, a book can help you to reach a wider audience, giving you more leverage in your existing social media marketing strategy.  You can reach readers who prefer printed or e-book formats and who may not have discovered your blog otherwise, and who are seeking to increase their knowledge of the topic or industry at a deeper level.  Knowing who these people are improves your lead generation. 

When it comes to sales, in all honesty, there are few people who make a living writing books.  This market is highly competitive.  That is why this article does not focus on book writing as a money-making opportunity.  Of course it is possible to make a living writing books, but that is a topic for another day.  The key to this effort is to leverage your existing content, toward a product (a book) that can generate some income, but which mainly supplements your existing marketing efforts and provides your customers with additional value.  Which leads us to another key benefit…

Personal Branding: A book can be a powerful tool for personal branding. It positions you as an expert and can open up opportunities for speaking engagements, interviews, and collaborations.  If the content is well-received in a niche community, pursue awards and recognition from related organizations, to further enhancing your reputation and visibility.  A well-written book leaves signals a legacy of achievement.  Furthermore, from a personal standpoint, it can be a source of pride and accomplishment.

Finally the fun part

For how much are you going to sell the book?

This is where the rubber hits the road in terms of your objectives for writing the book.  If you want to maximize the audience via sales, a token amount can do the trick.  What if your book was priced at zero?  Who would “buy” it? 

Alternatively – and more-so if your product or service has a niche audience – you can place it on the premium shelf, at $50 vs. $5 per copy.  First, you may get some buyers.  Second, you have a high-value offer you can tag onto other promotions, giving your loyal customers a greater sense of value with their purchases.

In Conclusion

The guide above aims to help you get started.  Writing a book is a long and laborious journey, but one which can be made manageable over time with the application of a steady, consistent process.  This process can be made to leverage and complement existing marketing efforts, thus improving the overall return on your social media marketing time and efforts.

9 Basic Steps to Increasing Hotel Occupancy – and 10 Unique Opportunities for Hotel Marketing

Increasing hotel guests using social media requires a strategic approach that leverages the power of these platforms to attract and engage potential guests. Here’s a step-by-step guide on how to do it. This article is focused specifically around small to medium-sized hotel owners

If the steps described below sound similar to the other articles on this site, that’s because these steps are effective for promoting nearly any type of business.  As with anything in social media promotion, consistency is key.  Having said that, there are a few areas where hotel promotions stand out from the rest, and these will be highlighted below.

Basics of Online Hotel Marketing

First, without the basics in place, an advanced campaign targeted at high-value customers would not succeed. 

  1. State the Objective:  While the end-goal is most likely profitability and a higher income, identifying an intermediate objective can help to refine and enhance the marketing strategy.  For example, are you looking to increase bookings, raise brand awareness, or promote special offers? Your intermediate objectives will shape your social media strategy.
  2. Define Your Audience:  Understand your target audience’s demographics, interests, and behaviors.  This information will help align your content to your marketing strategy.
  3. Create Compelling Content:  Share high-quality photos and videos of your hotel’s rooms, facilities, and amenities.  Showcase what makes your property unique and appealing. Use professional photography if possible.  Having more photos gives your audience a sense of familiarity.  Familiarity develops comfort, and comfort enables openness to the offer, which leads to sales.  Otherwise, what type of content can be posted? Share Local Attractions:  Highlight nearby attractions, restaurants, and activities. This can make your hotel more appealing to travelers who want to explore the area. Make it Personal:  Share stories of local people who are successful, or who benefit from the tourism that has grown in their community, or who have special tours/experiences to offer your guest. Special Offers and Promotions:  Promote special offers and packages exclusively on social media. Limited-time deals can create a sense of urgency and drive bookings.
  4. Run Contests and Giveaways:  Host social media contests or giveaways to encourage engagement and attract new followers. Offer prizes like a free stay or a discount.
  5. Post Consistently:  Develop a content calendar to plan and schedule posts in advance. Consistency is key in maintaining an active social media presence.  Be active on platforms that are most relevant to your target audience.  For hotels, platforms like Instagram, Facebook, Twitter, and Pinterest are highly effective due to their visual orientation of content.
  6. Engage with Your Audience:  Unless you are marketing for a global hotel chain, your time spent with individual customers can effectively move the needle in your favor – especially if you are aiming to scrape market share away from the major players.  This is an area where small or medium-sized hotels and resorts can win out over the highest-value global brands, ie., adding the personal touch.  An effective audience engagement approach requires consistent attention and responsiveness over the long run.  While few hotel owners have the personal bandwidth and energy to carry out this strategy, the point remains that those who do can earn a high investment on the time they spend, picking up one customer or one booking at a time, sometimes for as little as a few minutes of chat.  At the minimum, appointing a marketing person to respond to comments, messages, and reviews promptly and professionally will be necessary as a means of engaging with your audience, to build trust and loyalty.
  7. Use Hashtags Strategically:  Research and use relevant hashtags to increase the visibility of your posts.  Create a branded hashtag for your hotel to encourage user-generated content.
  8. Promote User-Generated Content:  Encourage guests to share their experiences on social media and tag your hotel.  Share their posts with proper credit.  Focus on providing a good customer experience to ensure that reviews are positive.  Subtly encourage guests to post reviews – a personal approach is best, as people generally find it difficult to say no.  Furthermore, if a guest has a complaint, hearing their complaint first-hand – before they post it on social media – reduces the chance that they will post a negative review, because they feel that their complaint was addressed and heard already.
  9. Plan a Budget:  Using paid advertising on social media platforms is expensive, but it allows you to target specific demographics and reach a larger audience.  Another variation on budgeted promotions is collaboration with Influencers.  Partner with social media influencers in the travel and hospitality niche, or with a local presence in a specific market you are targeting.  Promote special offers and packages exclusively on social media, and use limited-time deals to create a sense of urgency and drive bookings.

Throughout these steps, the most important point is to continue learning and improving. Regularly analyze your social media analytics to understand what’s working and what’s not.  Continuously assess the return on investment (ROI) of your promotional strategy, including tracking of direct bookings from social media links or monitoring followers and engagement.

Building a strong social media presence takes time and effort.  Consistency, creativity, and genuine engagement are essential for success.

Marketing Opportunities Unique to Hotel Businesses

Hotel marketing should include focus areas that are unique to the business. 

  • Visual Appeal: Hotels are inherently visual businesses. They can showcase stunning visuals of their rooms, facilities, pool areas, dining options, and surrounding landscapes. This visual appeal makes it easier to create engaging content that can captivate potential guests.
  • Emotion and Experience: Staying in a hotel often involves emotions and experiences that are different from buying a product or service. Travelers seek to create memories, relaxation, and adventure, making it important for hotels to tap into these emotions through their storytelling.
  • Seasonality and Events: Hotels often have seasonal promotions and special events (e.g., weddings, conferences, holidays). Social media allows hotels to promote these time-bound offers effectively and reach the right audience at the right time.
  • User-Generated Content: Hotels can benefit greatly from user-generated content (guests sharing their experiences). Guests often post pictures and reviews on social media, providing authentic endorsements that can influence others to book. This opportunity is often overlooked by hotel owners and marketers who seek full editorial control over content. 
  • Influencer Collaborations: Hotels can collaborate with travel influencers and bloggers who can share their experiences with a wide audience. This can be more impactful than traditional influencer marketing for other businesses.
  • Local Attractions: Many hotel guests are interested in exploring the local area. Hotels can use social media to promote nearby attractions, restaurants, and activities.
  • Booking and Reservations: Hotels can directly benefit from social media bookings and reservations. Travelers can click through from a social media post to the hotel’s booking page and make reservations, which is more direct and immediate than many other businesses’ conversion processes.
  • Trust and Reputation: Social media reviews and responses play a crucial role in managing and enhancing a hotel’s reputation.
  • Customer Support and Engagement: Hotels often use social media for real-time customer support, answering queries, addressing concerns, and providing information about amenities and services.
  • Local and International Audience: Hotels have the potential to attract both local and international guests, making their social media strategies more diverse and complex compared to businesses that primarily serve a local market.

In summary, promoting a hotel on social media is unique because it combines visual appeal, emotions, experiences, user-generated content, influencer collaborations, local attractions, and direct booking opportunities. Additionally, the hospitality industry places a strong emphasis on reputation management and customer engagement through social media. These factors make the social media strategy for hotels distinct from that of many other businesses, thereby posing both a unique challenge for marketers, as well as a broad spectrum of creative opportunities.

Don’t let the Holiday Opportunities Slip Away

Now is the time to think about holiday promotions.

Special holiday promotions can provide a range of benefits for businesses, making them a valuable strategy for driving sales, increasing brand awareness, and fostering customer loyalty.  Most importantly, they can help increase sales and provide a boost in annual revenue.  Shoppers are in a buying mood during holidays, and special deals and discounts can draw their attention and bring them into your community.  With well-crafted and strategically-placed promotions, you can realize the double benefit of increasing sales while at the same time attracting new engagement from a wider audience. 

The holiday approach to promotion exists in its own category, although much of the promotional and content development processes are the same as for any other time of the year.  With a keen focus on prior or existing customers, the holiday promotion strategy will enable you to attract them again to return to your business.  Loyalty can and should be rewarded.  Customers who have had a positive shopping experience in the past can be enticed with targeted messaging. 

When it comes to branding and building a positive association in the mind of your audience, holidays offer an optimal opportunity to increase your visibility and exposure.  People are actively searching for holiday-related products and services, and your promotions can put your business in front of a larger audience.

As always, keep track of what your competitors are doing.  If you’re lucky enough to catch them sleeping (or otherwise, taking their own time off during the holidays), holiday promotions can give your business an edge. 

Planning ahead is key.  Special holiday promotions can help you clear out excess inventory, especially if you have seasonal or limited-time items, but otherwise, supply chain planning and ensuring that sufficient inventory is available is essential.  Holidays provide a clear calendar for planning promotions well in advance, which allows you to coordinate marketing efforts, prepare inventory, and align your team’s focus.

Holiday Promotions on Social Media

That said, the list of possibilities for social media marketing during the holidays is longer than a child’s letter to Santa Claus.  Holiday promotions provide you with unique content to share on your website, social media, and email marketing campaigns. This content can engage your audience and keep them interested in your brand, and of course, drive a spike in sales at the time of the year when profit is most useful.

  • Tailor Content to the Holiday:  Craft content that is specific to the holiday, whether it’s Valentine’s Day, Halloween, Thanksgiving, or a cultural holiday. Use holiday-themed visuals, colors, and messaging to make your content relevant.
  • Promotions and Discounts:  Offer holiday-themed promotions, discounts, or special offers to incentivize customers to make a purchase. You can create special coupon codes or limited-time offers exclusive to the holiday period.
  • Contests and Giveaways:  Run holiday-themed contests, giveaways, or sweepstakes.
  • Generate engagement:  Encourage user-generated content by asking followers to share their holiday-related photos or stories related to your products or services.
  • Share Stories:  Use storytelling to connect with your audience emotionally. Share anecdotes or narratives that resonate with the holiday spirit, values, or traditions.
  • Create Holiday Hashtags:  Develop unique hashtags for your holiday campaigns to make it easier for users to discover and engage with your content. Encourage your followers to use these hashtags in their posts as well.
  • Festive Visuals:  Design your social media profiles and posts with holiday-themed visuals, such as customized profile and cover images.  High-quality images, graphics, and videos that capture the holiday spirit are essential.  A temporary holiday facelift to your own avatar offers a nice touch.
  • Engage with Your Audience:  As always, respond promptly to comments, messages, and mentions during the holiday season.  Particularly during holiday periods, time is of the essence.  Engage effectively and show appreciation for your followers’ participation.
  • Countdowns and Reminders:  Build anticipation by creating countdown posts leading up to the holiday.
  • Charitable Initiatives:  Consider tying your holiday marketing efforts to a charitable cause or community involvement.  Show your business’s commitment to social responsibility during the holiday season.
  • Cross-Promotions:  Partner with complementary businesses for cross-promotions.  Collaborate on joint campaigns or giveaways to expand your reach and tap into each other’s audiences.
  • Email Marketing Integration:  Sync your holiday social media marketing efforts with your email marketing campaigns for a cohesive and consistent message across all channels.

Each year, aim to expand your marketing activity based on the success of the previous year.  Monitor the performance of your holiday campaigns using social media analytics tools.  Track metrics such as engagement, click-through rates, conversion rates, and sales generated during the holiday period.

It’s not over when the holiday is over.  Leverage your audience and continue to engage after the holiday. The key to successful holiday social media marketing is to strike a balance between promoting your products or services and genuinely celebrating the holiday spirit.  Authenticity and creativity are crucial.

While holiday promotions offer great potential, it is essential to plan them carefully to align with your business goals and ensure they are financially sustainable. Striking the right balance between attracting customers and maintaining profitability is key to reaping the full benefits of holiday promotions.

Case Study – Grooming and Pet Services

Content Savants has had the privilege of working with a wide range of clients and business types, from hotels and restaurants, to specialty manufacturing and services.  One of our more unique clients is with a small pet boarding establishment situated in Kuala Lumpur’s charming Sri Petaling neighborhood. 

Through the generation of mainly graphical social media content and strategic implementation of a consistent meme-based campaign on Facebook and Instagram, the pet services salon has experienced a remarkable turnaround in customer queries and social reach.  What was once a fledgling business, frequently grappling with days of no customers, transitioned into into a thriving enterprise that saw a steady stream of clients. This initial surge in positivity paved the way for sustained growth, culminating in profitability just four months down the line.

This transitional phase marked a significant operational improvement and served as a catalyst for the business’s success.  Content Savants continued to collaborate closely with the business owners, as they expanded their set of services from only pet boarding to also include a specialty retail shop, and in partnership with a local free agent groomer, grooming services for dogs and cats.  As a result of the social media campaign support, the initial results boasted a monthly Return on Investment (RoI) exceeding a remarkable 100% for their social media marketing expenditures.

Content Savants’ content services empowered the pet boarding business to engage in frequent and consistent social media posting, a strategy that drew the attention of their existing following (over 3,000 followers already on Facebook), which had grown organically over the business’s three-year history. The number of followers also showed steady growth, increasing by approximately 5% each month. While this metric hinted at further optimization opportunities, the immediate focus for the business was to enhance their appeal to existing customers, with other metrics taking a backseat to the bottom line. Content Savants aligned their approach with this priority during initial discussions with the business, devising a cost-effective strategy to generate early, positive results.

The social media theme was built upon two fundamental principles:

  • Branding:  Fostering a positive association between the business and its customers over time.  The implementation strategy also involved creating content featuring quotes about dogs and cats from renowned authors, actors, and other celebrities, which were then transformed into engaging memes and shared on Facebook and Instagram.  This content not only supported the goal of forging positive associations but also positioned the business alongside influential figures, leaving a favorable impression on customers who recognized these beloved personalities sharing their love for animals.
  • Personal Attention:  highlighting the personalized nature of the boarding services, and contrasting these to many of its competitors, which often confined their overnight guests in cages. This theme was brought to life through the inclusion of original photographs taken within the shop, depicting animals in playful and enjoyable settings. A diverse array of images showcased dogs and cats of various breeds, along with the occasional appearance of unique pets that the establishment accommodated from time to time.

While the initial phase of the pet shop’s online presence proved sufficient to propel the business to profitability and achieve a social media RoI that exceeded expectations, a second phase called for a more sophisticated approach, which included management of a marketing campaign that seamlessly blended online social media engagement with regular blog updates on the business’s website.

This more holistic and comprehensive approach is made possible thanks to the foundational efforts of its initial strategy, which relied on simple content development and consistent publishing to its growing audience.  This strategy is available to any business with an online presence.

The key to success with this approach has been proven over and again in the context of nearly every business venture.  Getting started requires the following (easy) steps:

  • Pick a Platform:  Deciding on a preferred social media platform as the initial focus of communication and building a mass audience.  Facebook… Instagram… Youtube… these and many others are fully suitable for a beginning campaign.  Start with whichever is most familiar to you. 
  • Use it Effectively:  Learn more and more over time about what the platform offers and how to use it effectively. 
  • Develop a Theme:  Or rather, an online personality, or a voice through which you will express your thoughts.  This is really about thinking of what to say, then how to say it.  Search similar businesses online for inspiration (not copying!  Remember, search engines are very harsh on copied content).
  • Focus on Consistency:  Finding the time and pushing away the distractions to start writing, developing graphics, videos and any other format that will engage your audience and capture their eyeballs.
  • Up your game:  Once you have a foundation of content in place, published consistently over an extended period of time, your skills will gradually improve and you will begin to seek out additional, more sophisticated ways to engage your audience. 

The early success of the pet board business and its social media marketing strategy serves as a testament to the immense potential of this medium in elevating business profiles and captivating the attention of online customers.

How can you grow your website from 0 to 100,000

Starting from scratch?  You’re at the bottom of the mountain, and the trek looks daunting.

There’s good news:  effort, time and persistence is all you need.

Let’s break that down:

  • Effort:  This one is really about making good content.  You should be posting an article on your blog at least 3 times per month, and ideally twice per week (at a minimum), to get off to a good start.  This should be content that is better in quality on average than other similar websites.
  • Time:  It takes time for search engines to pick up your work, and it takes time for your website to be noticed by others.  When the search engines see that you are posting on a regular basis and have good content, your page will occasionally appear on searches where the search terms match your content.  At the start, it would be helpful to write about topics that are niche in nature.  Most-commonly searched phrases are already well-covered by major platforms in any field of work.  Some are more easy to achieve rankings than others.  The important thing is to start with something, and let the work you’ve done yield its result.
  • Patience:  This is where you will have an advantage.  Going beyond average in content creation and – most importantly – consistency over time will yield the best results.  All you have to do is do something more than the average and longer than the average.  It will take about a year to start seeing needle-moving results.  Do a search and look up websites which cover a similar topic.  You can almost be guaranteed that when you look at the blog dates, you will see an intensive period of writing (maybe a year), and then after that, nothing.  These are the sites you’re looking to beat.  Play the long game. 

Barriers to entry:

  • “Not good enough”:  If you’re concerned about your content not being better than the rest, and are waiting to find time so that you can really do a good job, forget it, you’ll never get it done.  Just start by writing decent content.  Make sure whatever you write follows the 3 Cs – Clean, Clear and Concise.  Be a little bit critical of your content after you have posted it, and compare your work to others.  Over time you will naturally get better, with a little bit of effort.
  • “Don’t have time”:  If you don’t have time, then forget it, you’ll never get it done.  If you genuinely want to market your products or services online, then you have to find the time.  Fortunately to get started and to have at least a modest result in building an audience, a few hours per week is sufficient.  Of course you can pay someone to take care of your social media marketing. 
  • “So much to learn”:  No there isn’t.  If you know anything about your line of work, then you should be able to write an article about what you do.  If you can write one, you can write another.  Break down the topic into its individual components.  Search the internet to find out what is interesting to others.  Add your own style and views on the matter, and with consistent practice in writing, you will get faster and more proficient. 

For internet marketing, traffic growth is related to revenue growth.  Like anything in life, practice makes perfect.  Unlike some skills in life, for social media marketing, you do not need 10 years to become a pro.  You can start now, with the skills you have.  You will only improve over time.

How many daily visitors do you want to reach your blog?  Pick a number… any number…

Let’s say, 100,000.

Let’s say, for example:

  • 50 blogs:  this would be a reasonable target to achieve by the end of the year.  Ensure that your articles have keywords that are relevant to your target audience.  More than just “key words”, but think of phrases that are relevant, which may receive at least 500 searches per month.  Check ads.google.com for potential keywords to target.
  • 50% CTR:  this is your click-through rate.  Clearly your end-goal is not just showing up on a search engine.  You want an audience to see your blog, and to eventually see your online offer.  If you are achieving a CTR from the search page of 50%, that is a good result. 

At this point you should be getting some noteworthy traffic.

Example formula:  50 articles x 500 searches x 50% CTR = 12,500 visitors per month, or approximately 400 per day.

By this time you are essentially a “pro” at social media content development.  Let’s break this down into what it means to achieve the higher goal of a mass audience. 

If you can get 10% of your readers to share an article on Facebook (for example), then at this point you’re generating 1,250 shares per month, or around 40 per day. 

If we assume that a Facebook account has 200 friends (actually, 500 is not an unreasonable assumption), and let’s assume a modest 10% click rate from your social media reach, then your additional daily visitor rate would be 800 new visitors per day.

Example formula:  40 x 200 x 10% = 800

Each month you will increase your visitors by ~24,000, and increasingly over time. 

But, if your target is 100,000… is that total?  Is that per month?  Daily?

The factor at play here is how much more content development do you need to reach your target?  Calculate your multiple, and apply that multiple to all the audience-development work that you do already. 

Track the time and cost of the work you do.  Where you are getting a positive result but it is taking you a long time to do it, you can hire out the work (from blog writing up to total campaign management).  Because at this point you will have a good view as to your return on investment, you will be able to calculate the value of external support with authority, and negotiate accordingly. 

Now on to next steps:

  • Measure your results in detail.  This will show you what you’re doing right.  Focus on that and do it over and over again.
  • Increase the amount of content you post – pay particular attention to which pages are getting the most views and comments, and focus on these topics, adding something different occasionally to test the response.
  • Invest in paid traffic – ensure your content, headers, phrasing and other variables are optimized to elicit conversions.  Optimize your content to fit the audience and motivate traffic.
  • Include email marketing, to follow up on existing and past customers.
  • Double-up where you see success. 

Social Media Marketing – Filling Your Restaurant

Marketing a restaurant on social media requires special considerations to effectively showcase the dining experience, engage with food enthusiasts, and drive foot traffic or online orders.  For restaurants in particular, we highlight some of the key areas of marketing that are key for success.

  • Visual Content (or “image”) is Everything:  Restaurants should focus on high-quality, mouthwatering visuals of their dishes. Invest in professional food photography to make your menu items look irresistible.  Instagram is particularly well-suited for showcasing food and beverages.
  • Regular Menu Updates:  Use social media to announce and promote new menu items, seasonal specials, and limited-time offers.  Creating anticipation for new dishes can generate interest and curiosity, and bring in customers.
  • User-Generated Content:  Encourage diners to share photos of their meals on social media with a branded hashtag.  Repost user-generated content on your restaurant’s profile to build authenticity and social proof.
  • Live Videos and Stories:  usse live streaming and Stories on platforms like Instagram and Facebook to give followers a behind-the-scenes look at your kitchen, chef, and food preparation process.  Live videos create a sense of connection with your audience.
  • Engage with Foodies and Influencers:  Partner with local food influencers or bloggers to review your restaurant or collaborate on content. Their reviews and recommendations can carry a lot of weight with food enthusiasts.  Emphasize unique dishes.
  • Promote Events and Special Occasions:  Highlight special events, such as wine tastings, themed nights, or holiday promotions, to attract a diverse audience and create a sense of community.
  • Interactive Content:  Run polls, quizzes, and contests related to food preferences, restaurant trivia, or menu choices. This type of interactive content can boost engagement and keep your audience involved.
  • Local SEO and Geotagging:  Optimize your social media profiles for local search by including location-specific keywords, hours of operation, and contact information. Use geotags when posting to help potential customers find your restaurant easily.
  • Customer Reviews and Feedback:  Monitor and respond to customer reviews and comments promptly and professionally. Encourage satisfied customers to leave positive reviews, and address negative feedback diplomatically.  A polite acknowledgment with resolve goes a long way to assuring future customers that the situation was one-off.  It also gives you control – end the exchange on a positive note, and your potential customers also get a good positive feeling inside. 
  • Loyalty Programs and Discounts:  Use social media to promote loyalty programs, discounts, and special offers. Create exclusive deals for your social media followers to encourage repeat visits.
  • Highlight the Community:  Engage with the local community by participating in or sponsoring events, charity initiatives, or collaborations with nearby businesses. Sharing your community involvement fosters goodwill.
  • Storytelling:  Share the story behind your restaurant, including its history, chef’s background, and the inspiration behind your cuisine. This personal touch can create a stronger emotional connection with your audience.
  • Online Ordering and Reservations:  If your restaurant offers online ordering or reservations, promote these services prominently on your social media profiles. Include direct links.

Marketing a restaurant on social media requires a mix of creativity, engagement, and strategic thinking. By understanding the unique considerations mentioned above, you can create a compelling online presence that attracts diners and builds a loyal customer base.

Reaching the Next Level in Content Quality

Creating quality content that engages and stimulates your audience to action is the holy grail of content development.  This objective holds true for all types of media – written articles, graphics, video and audio.  For most social media promoters, any content is better than zero content (that is to say, any content which is grammatically correct and with at least minimal elements of style). 

Raising your game to the next level requires development skills.  Some people are seen to be natural writers, and it is true to say, some probably pick of the knack of writing faster than others.  The good news is that good writing, like anything else, is a skill that can be developed by nearly anyone over time.

This article focuses on written content.  After breaking down the basic steps to writing an article or blog, we’ll overlay this process with specific directions on enhancing the “sound” of the article to generate a storyline that is interesting to the reader and increases potential for a response – hopefully a positive one.

Writing can be done as a process of free-flow consciousness, or it can be done systematically.  This approach is actually the first decision a writer makes (whether it is decided consciously or not).  Bloggers who write for SEO ranking may require less structure in their articles, while those who wish to engage real people would spend time in crafting a message and storyline.  For this outcome, high quality writing involves a systematic process that includes planning, research, drafting, editing, and proofreading.

Let’s briefly break down the content creation process.

Select a topic that interests you and is relevant to your audience.  The topic should be specific enough to make a point.  Summarize the purpose of the article in one sentence.  A good plot has a crux, something that isn’t quite right, or a challenge that must be overcome.  Write another sentence that summarizes the challenge.  Finally, a good story is resolved at the end.  What is the resolution for your article?  Write a third sentence to summarize the finality.  Here is an example:

Consistent blog writing is a key strategy for a social media marketer to promote products and services.  However, many business owners and social media marketers find it difficult to develop content which effectively engages their audience.  Nonetheless, writing high quality content is a skill that can be learned, and with consistent practice and effort, writers can learn to better engage their audience and achieve higher readership with improved responses to promotions.

Three sentences – clearly summarizing the intent of the article and what the outcome should be – sets the tone for the article and structures the storyline.  These three sentences can also be used as a teaser, sub-header, or an introductory paragraph to the article itself. 

The next step in the process is conducting some research on the topic.  Research is not just about obtaining facts to support the article’s thesis, but also to jog the author’s memory and to build comfort in the terminology of the subject matter.  While it is improtant to gather information from credible sources to support your article (published books, academic journals, reputable websites, interviews, or surveys as available), it is also helpful to take a pulse on the market to see what others are saying. 

A general outline is helpful.  A famous quote by President and General Dwight D. Eisenhower goes like this, “In preparing for battle I have always found that plans are useless, but planning is indispensable.”  This view can be applied across our life activities, including writing. 

The value of a good plan, or in this case, outline, is in the thought that goes into it.  As the article is being written, other directions than the original outline may be well-inspired.  In other words, let the flow of thought carry the text forward.  As with any flow, there should be control and some boundary to the scatter of ideas, which is why having the outline is useful, as a way to leash back the author and focus on the end result.

The outline is also a useful brainstorm.  Starting writing from a blank sheet of paper (or a blank screen) can be daunting.  With a few notes in hand, sub-points, and supporting details you want to include in the article, the flow of writing can be started more easily, and along the way when an inevitable pause kicks in, referring to the notes and the outline can help stimulate new ideas. 

Expand on the main points from your outline in the body of the article. Each paragraph should focus on a single idea or point, supported by evidence and examples. Transition smoothly between paragraphs and use subheadings for better organization.

In comparison to writing content that keeps your readers engaged, simply writing an article is the easy part.  Better engagement comes from using a conversational tone, in a storytelling flow, sprinkled with anecdotes and relatable examples.  To be sure, not all articles are best-written in this format (we are covering the general topic of writing a blog, not writing a textbook of writing styles), but with reference to the three sentences, we are focusing on articles which “better engage their audience and achieve higher readership with improved responses to promotions.”

When the detailes of the outline are complete, summarize the key points of your article in the conclusion.  Restate your thesis or main message and offer some insights or implications. End with a thought-provoking statement or call to action.

The next step is to edit the article.  The most useful technique is to set the article aside, wait a day, and then begin to edit with a fresh mind.  You are your own best editor, and when you re-read the article the next day, the text will sound different.  That is good, and you can more easily enhance your own points and structure after you’ve given the content a bit of rest.  A detailed edit will cover the following:

  • Edit for Clarity and Flow:  Review your article for clarity, coherence, and logical flow.  Check that each paragraph connects smoothly to the next, and that your ideas are presented logically.
  • Revise for Style and Tone:  Ensure your writing style and tone are consistent throughout the article. Adjust your tone to match the intended audience and purpose of the article.
  • Proofread for Errors:  Carefully proofread your article for spelling, grammar and punctuation.
  • Formatting:  Format your article for clarity by adding headings, subheadings, bullet points, and formatting for online publishing.
  • Add Visuals:  Incorporate related images, charts, graphs, or multimedia elements to enhance your article’s visual appeal and understanding.  This addition also helps to increase search engine rankings.

Advanced content writing

Good article writing takes time, and good skill development requires effort.  The topics above address the basic process of writing articles.  Next, we delve into the finer points of making an article interesting.  There are hudreds of books on this topic, but to summarize a near-endless chain of discussion and learning, the following points – when put into practice – will put you well above average in quality and user engagement. 

Start with a Hook:  Begin your article with an attention-grabbing hook. The three sentences as mentioned earlier is a minimum.  Taking that approach a step further, begin with a compelling story, a surprising fact, a thought-provoking question, or a bold statement. The goal is to pique the reader’s curiosity from the very beginning.  Foreshadow what’s to come in your article to build anticipation.  Let readers know why they should continue reading.  To find the right hook, start from the audience perspective, and orient the narrative around their interests, preferences, or needs. 

Use Clear and Concise Language:  Write in a clear, straightforward manner. Avoid jargon or overly complex language unless your audience is highly specialized and expects it.  Use short sentences and paragraphs for easier readability.

Tell Stories:  Incorporate anecdotes, personal experiences, or case studies to illustrate your points.  Stories humanize your content and make it relatable.

Use Vivid Imagery:  Paint a picture with your words. Use descriptive language that appeals to the senses to help readers visualize what you’re discussing.

Engage Emotions:  Emotionally resonate with your readers.  Share personal stories or tap into common human emotions like joy, surprise, anger, or empathy to create a connection.

Vary Sentence Structure:  Mix up sentence lengths and structures to create rhythm and flow in your writing.  Short, punchy sentences can be impactful, while longer, complex sentences can provide depth.

Incorporate Dialogue:  If appropriate, include conversations or dialogue in your article.  This adds a conversational tone and makes your content feel more interactive.

Use Analogies and Metaphors:  Analogies and metaphors can simplify complex ideas and make them more relatable. They provide fresh perspectives and make your writing more engaging.

Create Visual Breaks:  Use subheadings, bullet points, numbered lists, and images to break up large blocks of text.  Visual elements can make your content easier to scan and digest.

Add Quotes:  Include relevant quotes from experts, thought leaders, or well-known figures. Quotes give your text a feeling of authority among the readers, and creates a positive association in the minds of readers between you and the individual you are quoting. 

Surprise and Delight:  Insert unexpected twists or surprising facts that keep readers engaged.  Unexpected elements can create excitement and arouses response.

Encourage Interaction:  Sew suggestive seeds of response throughout the article.  Invite readers to participate by asking questions, conducting polls, or encouraging comments and discussions.

Conclude Effectively:  Summarize your main points and leave readers with a thought-provoking conclusion.  Offer a call to action or suggest further reading if applicable.

With these elements of style incorporated into your text, your audience will be more open and attentive to your messaging, resulting in greater engagement and better results for any of the targets you aim to achieve. 

Optimize your content writing

Why is it important to optimize your writing?  Better content not only engages the audience, but also generates better search results, which extends your audience even further.  From an SEO perspective, we can affirm the following:

Start with Storytelling:  Weaving storytelling into your content captivate and maintain your audience’s interest, and effectively increases the likelihood of its dissemination across social media platforms.  Stories enable extended periods of thought engagement on the part of the audience, which also reduces bounce rates.

Savor the Sentiment:  Content that elicits emotional engagement will be shared more frequently. 

Save to memory:  Memorable narratives leave a lasting impression, prompting the reader to associate your story with everyday situations – like a song that sticks in your head, a good story keeps the memory of your content alive. 

Seal the association:  Create a positive and lasting association between your content and your brand by eliciting positive emotions.  This, in turn, boosts the likelihood of their return to your website and their inclination to recommend it to others.

Search for Success:  Improved engagement metrics also raise a green flag to search engines, signalling the high value of your content. 

To cap off the above content with a simple and concise closing:  writing is a skill that improves with practice and consistent effort over time.  Remain open to revising and refining your work and learning from the experience.